All orders placed on KISANBEEJ.COM are processed and shipped within India through our registered courier partners. We aim for prompt and reliable service, balancing customer expectations with regulatory compliance.
Delivery Timeframes
Shipping Fees
After receiving your order, we process and dispatch it within 24 hours.
Standard delivery time is 5 to 7 business days from dispatch, depending on your location.
- Free or paid shipping options are offered based on order value, delivery location, and selected shipping method.
- All shipping costs are displayed clearly at checkout prior to order confirmation.
Multiple Items and Partial Shipments
- For orders with multiple items, delivery may occur in separate shipments; estimated timelines for each item will be communicated individually.
- Each shipment will be tracked separately, and customers are notified upon dispatch.
Delivery Delays and Force Majeure
Delivery timelines are indicative. Occasionally, delays beyond our control may arise due to force majeure (natural disasters, strikes, regulatory restrictions, supplier disruptions, etc.) or other unforeseen events.
In such cases, the agreed delivery period will be reasonably extended, and customers will be informed promptly.
If circumstances prevent delivery for a prolonged period, either party may request order cancellation per applicable terms.
Customer Support
For concerns or updates regarding delivery, customers may contact our support team using the details provided on our website.
A grievance officer is available to address any complaints; acknowledgment occurs within 48 hours, and resolution takes place within one month, as per Indian e-commerce rules.
This policy meets professional standards for clarity, transparency, and compliance with Indian e-commerce regulations, ensuring customers are well-informed and protected throughout the delivery process